98% of all patient ratings about this practice were good, very good or excellent. 

Thank you for your participation in this survey.

Our Score:

National Average

SCORING STANDARDS

0               20               40               60               80               100

Seeing doctor/nurse of choice

Explainations

Ability to listen

Recommendation

Reassurance

Confidence in ability

Concern for patient

Overall satisfaction with practice

Time for visit

Able to express concerns/fears

Consideration of personal situation

Satisfaction with consultation

Warmth of greeting

Obtaining a home/other visit

Information on fees

Information on staying healthy

Opportunity for making complaints

Consultation & waiting area comfort

Coordination of my care

Availability to privacy

Respect of right to second opinion

Making an appointment

Treatment by Staff

Staff keep my information private

Respect shown to patient

At Leichhardt GP we recently carried out a patient survey and asked for your honest opinions on the service we provide. Thank you to all who participated.

We listened to your concerns and have taken the following actions in order to make improvements to patient care where you feel it would be most useful:

WAITING TIME IN SURGERY

Reception staff are making sure that patients are booking themselves into a long enough appointment as sometimes 15 minutes is not enough and a consultation may require more time.

 

We seek our patients' understanding and patience as some consultations become more complex and need to be addressed urgently, rather than asking patients in consult to return for another appointment.

AFTER-HOURS SERVICE

We offer home visits to very unwell patients, or disabled patients. This is a case by case decision made by your treating doctor and is not offered to patients who are not already affiliated with the practice. Home visits are subject to doctors' availability. Please call to enquire.

Our after hours GP locum service provide home visits by qualified doctors. If you need a doctor, call Sydney Medical Service Co-Operative Limited at 1300 HOME GP.

Alternate after-hours Emergency services include:

Balmain Hospital GP Casualty

Address: 29 Booth Street, Balmain NSW 2041

Hours: 8.00am to 10.00pm (7 days)

Phone: (02) 9395 2165

Royal Prince Alfred Hospital

Address: Missenden Road, Camperdown NSW 2050

Hours: 24 hours

Phone: (02) 9515 6111

Concord Repatriation General Hospital

Address: Hospital Road, Concord NSW 2139

Hours: 24 hours

Phone: (02) 9767 5000

SEEING CLINICIAN OF CHOICE

Reception Staff will do their best to assist our patients in making an appointment with their clinician of choice. We seek your understanding that seeing your preferred clinician within your preferred time slot is not always possible, however we will always try to offer the next closest appointment.

At Leichhardt GP all clinicians offer the same quality of care. If your need is urgent, please make an appointment with our available doctors on duty.

last updated: 30 October 2019

2019 PATIENT EXPERIENCE SURVEY RESULTS

OVERALL SCORE CHART

IMPROVING PATIENT CARE - WE LISTEN TO YOU

 
 
 
 

CONTACT INFORMATION

Fax: (02) 9569 6142

 

Opening Hours:

Monday - Friday: 8am - 6pm
​​Saturday: 8am - 12pm 

Sunday & Public Holidays: Closed

210 NORTON STREET

LEICHHARDT NSW 2040

ENQUIRY FORM

Please take a look at our FAQs page prior to sending in an enquiry

Please do not use this contact form to book appointments, request referrals, results or scripts.

We ask this to be done through your account on OzDocsOnline.

Don't have an account?

If you have previously seen any of our doctors at the practice, you can gain access to online services as well. Simply Create an Account with OzDocsOnline.

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